Wildlife of Australia

Louise Egerton, Jiri Lochman, "Wildlife of Australia"


ISBN: 1741149975 | 2010 | EPUB | 448 pages | 143 MB


A magnificently illustrated, authoritative, and entertaining compendium of the abundant and unique animals that live on the Australian continent today






In this account, the breathtaking scope of extraordinary wildlife in Australia is explored. Its colorful parrots, venomous snakes, abundance of hopping marsupials, and the strange, egg-laying platypus—these are just a few of the players in a story that began hundreds of millions of year ago. Many members of Australia"s wildlife live nowhere else on Earth and the result of evolution on a continent that has been geographically isolated from the rest of the world for 38 million years. This reference traces how these animals have developed in response to changing climates and habitats. It describes their day-to-day habits, where they live, how they find partners and care for their young, and how they protect themselves and find food and shelter. With a list of scientific names, good zoos and wildlife parks, the guide also includes useful and up-to-date websites and books, and a comprehensive glossary. Fact-checked by more than 70 experts in their field, it reveals the fascinating worlds of the animals that live all around the human population of an ancient land, but remain largely unnoticed.

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Blaue Zukunft: Das Recht auf Wasser und wie wir es schützen können

Maude Barlow,"Blaue Zukunft: Das Recht auf Wasser und wie wir es schützen können"


2014 | ISBN: 3888979757 | German | 320 pages | EPUB | 0.5 MB

Die globale Wasserkrise hat sich in den letzten Jahren dramatisch verschärft: Dürreperioden, Verschmutzung und gigantomanische Eingriffe in die Natur drohen die Migration ganzer Bevölkerungsgruppen hervorzurufen. Doch noch ist Zeit, eine Tragödie abzuwenden. In "Blaue Zukunft" entwickelt die international bekannte Autorin und Wasseraktivistin Maude Barlow Lösungsvorschläge und erläutert an einer Fülle konkreter Beispiele, wie das Menschenrecht auf den Zugang zu Wasser international durchgesetzt wurde und welche "global players" seine Realisierung weiter verhindern wollen. warum Wasser keine Ware wie jede andere sein darf, die auf offenen Märkten gehandelt wird wie wir Quellen und Aquifere schützen können und warum wir unsere Gesetze denen der Natur anpassen müssen, wenn wir überleben wollen, und wie die Machtkonzentration in den Händen der Agrar- und Wassermultis aufgebrochen werden kann. "Stellen wir Wasser ins Zentrum unseres Lebens": In ihrem ebenso leidenschaftlichen wie informativen Buch zeigt Maude Barlow, warum der Umgang mit dem "blauen Gold" uns alle angeht, und weist Wege zu einer gerechten und nachhaltigen Wirtschaft, die allein Kriege um die letzten Wasserreserven verhindern wird.

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Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet [Audiobook]

Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet [Audiobook] by Shep Hyken


English | May 12, 2014 | ASIN: B00KAFLTT6 | MP3@64 kbps | 5 hrs 26 mins | 153 MB

Narrator: Joe Bronzi | Genre: Nonfiction/Business

You must deliver an amazing customer experience. Why? It is the competitive edge of new-era business – in any market and any economy.




Renowned customer experience expert Shep Hyken explains how consistently amazing customers through stellar service can elevate your company from good to great. All transformations require a role model, and Shep has found the perfect role model to inspire your team: Ace Hardware. Ace was named as one of the top 10 customer service brands in America by Businessweek and ranked highest in its industry for customer satisfaction. Through revealing stories from Ace"s over-the-top work with customers, Shep explores the five tactical areas of customer amazement: leadership, culture, one-on-one, competitive edge, and community.




Delivering amazing service requires everyone in your organization to step up and be a leader. It doesn"t take a title. It takes the right set of tools and principles. To help you empower employees at all levels, Shep brings the content to a deeply practical level. His 52 Amazement Tools – like "Ask the extra question" and "Focus on the customer, not the money" – are simple, clear, useful for almost anybody, and supported with compelling research and stories. In this audiobook you will find the tools and tactics you need to transform your company into a seriously customer-focused operation that will amaze every customer every time.

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